Do not forget to package the printed and signed form together with the goods to be sent! After you submit a completed form, a copy of it will be emailed to you. (If you do not have the option to print out the form, put a piece of paper with your order number and name in the package for identification. The form must be completed online even in this case.)
You may return anything within 2 weeks of receiving your order. However, the goods must meet several conditions:
- the goods must be in their original, undamaged packaging,
- the goods must be unused,
- the goods must be undamaged,
- the goods must be complete (including accessories, warranty card, user manual, etc.),
- a signed copy of the 14 days' contract withdrawal form must be sent together with the goods,
- please send the goods to the address listed for your country or directly to our address. For selected countries (Slovakia, Czechia, Hungary, Romania), you may use Packeta's Return Parcel service.
Please use the return address that applies to your country. DO NOT FORGET TO WRITE "ID 93728316" ON THE PARCEL!
GERMANY Packeta.de ID 93728316 - Your name Schloßplatz 2 086 48 Bad Brambach
|
CROATIA Packeta International s.r.o – HR post (NSC) ID 93728316 - Your name Poštanska 9 10410 Velika Gorica
Additional information: The return must be sent via HR post
|
LITHUANIA OMNIVA LT (sorting center) – Packeta International ID 93728316 - Your name Perspektyvos g. 32 LT-52104, Kaunas (ex Ateities pl. 45B, Kaunas), Lithuania
Additional information: The return must be sent via OMNIVA LT
|
LATVIA Omniva LV (sorting center) – Packeta International ID 93728316 - Your name Dzirnieku iela 24 Mārupe, Mārupes novads LV-2167 Latvia
Additional information: The return must be sent via OMNIVA LT
|
HUNGARY You can use Packeta's Return Parcel service ID 93728316
|
POLAND Packeta Poland ID 93728316 - Your name Panattoni Park Bielsko-Biała ul. Księdza Józefa Londzina 106 43-382 Bielsko-Biała
|
FRANCE (the return must be sent via Colissimo only) Packeta International – 967337 ID 93728316 - Your name c/o Asendia Germany Rue Ettore BUGATTI PFC Erstein ZI Ouest – BP 110 67150 Erstein Cédex
|
ROMANIA You can use Packeta's Return Parcel service ID 93728316
|
CZECH REPUBLIC You can use Packeta's Return Parcel service ID 93728316
|
GREECE Packeta International ID 93728316 - Your name Geniki Taxydromiki hub Thessaloniki Esoteriki Periferiaki (Internal Ring Road), Thesi Dialogis OSE – Parodos Sof.Venizelou 54628 Thessaloniki
|
SLOVAKIA You can use Packeta's Return Parcel service ID 93728316
|
OTHER COUNTRIES JARLU spol. s r.o. A. F. Kollára 229 Terchová 01306 Slovakia
|
You will only pay the cost of local delivery (unfortunately we cannot provide return labels).
When your return arrives at the collection address, it will be forwarded to our central warehouse. This process takes about 10 days. After its delivery, we will process your return.
Please note that the parcel must be packaged so that the original packaging is not damaged (e.g. with adhesive tape, an address label, etc.). Under no circumstances send the goods for cash on delivery, we will not accept such goods.
JARLU spol. s r.o., registered in the Commercial Register of the Žilina District Court, Section: Sro, Insert no.: 67354/L, registered office: Sv. Martina 1360/67, 013 06 Terchová, Slovak Republic, company ID: 50 764 276, VAT ID: SK2120467349 (hereinafter the "Seller")
Contact address
To exercise the right to withdraw from the contract and return goods: JARLU spol. s r.o., A. F. Kollára 229, 013 06 Terchová, Slovakia
To exercise the right to withdraw from the contract by email: info@littleshoes.eu
For the returned goods to be accepted, they must be undamaged, unworn and complete, including the original packaging. If this is not the case, you bear the costs associated with the refusal to accept such goods.