After completing this form, you will receive a completed version in your email. Please print it out and package it together with the goods complained about.
Once you submit the complaint form, we will contact you and only then you may send the goods!
Please use the return address that applies to your country. DO NOT FORGET TO WRITE "ID 93728316" ON THE PARCEL!
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GERMANY
Packeta.de
ID 93728316 - Your name
Schloßplatz 2
086 48 Bad Brambach
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CROATIA
Packeta International s.r.o – HR post (NSC)
ID 93728316 - Your name
Poštanska 9
10410 Velika Gorica
Additional information: The return must be sent via HR post
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LITHUANIA
OMNIVA LT (sorting center)
– Packeta International
ID 93728316 - Your name
Perspektyvos g. 32
LT-52104, Kaunas (ex Ateities pl. 45B, Kaunas), Lithuania
Additional information: The return must be sent via OMNIVA LT
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LATVIA
Omniva LV (sorting center) – Packeta International
ID 93728316 - Your name
Dzirnieku iela 24
Mārupe, Mārupes novads
LV-2167 Latvia
Additional information: The return must be sent via OMNIVA LT
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HUNGARY
You can use Packeta's Return Parcel service
ID 93728316
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POLAND
Packeta Poland
ID 93728316 - Your name
Panattoni Park Bielsko-Biała
ul. Księdza Józefa Londzina 106
43-382 Bielsko-Biała
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FRANCE
(the return must be sent via Colissimo only)
Packeta International – 967337
ID 93728316 - Your name
c/o Asendia Germany
Rue Ettore BUGATTI
PFC Erstein
ZI Ouest – BP 110
67150 Erstein Cédex
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ROMANIA
You can use Packeta's Return Parcel service
ID 93728316
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CZECH REPUBLIC
You can use Packeta's Return Parcel service
ID 93728316
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GREECE
Packeta International
ID 93728316 - Your name
Geniki Taxydromiki hub Thessaloniki
Esoteriki Periferiaki (Internal Ring Road),
Thesi Dialogis OSE – Parodos Sof.Venizelou
54628 Thessaloniki
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SLOVAKIA
You can use Packeta's Return Parcel service
ID 93728316
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OTHER COUNTRIES
JARLU spol. s r.o.
A. F. Kollára 229
Terchová 01306
Slovakia
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Complaints Procedure
The complaint form is not intended for returning goods, but for remedying defects!
After clicking the "Send" button, stay on this page until information about its successful sending is displayed!
We deliver to all EU countries!
